Monitoring SCM system

This blog will focus on monitoring on SCM systems. Also known as APO systems.

Monitoring productive SCM systems

SCM systems are at the often used logistics optimization systems. They are mainly used in combination with traditional ECC systems. They are less needed in combination with S4HANA systems (or you can use the embedded SCM of HANA).

The core of an SCM system is a BI system. Many data is using similar extractors and process chains as a BI system. Hence follow the tuning needed for a BI system.

Extra in an SCM system are the LiveCache and the CIF (Core interface).

LiveCache monitoring

LiveCache is normally running on a MaxDB database.

So it is important to activate, assign and finetune the metrics for the MaxDB database:

Focus on:

  • Availability
  • Backup
  • Performance

Next to the database, you also need to activate, assign and finetune the LiveCache specific application template:

This template contains the primary elements to monitor for the LiveCache functions like:

  • Availability of LiveCache as a function
  • Structure check for LiveCache
  • Memory issues for LiveCache specifically

Fine tune the metrics so you are alerted on situation where the system is having issues.

CIF monitoring

The CIF is the core interface between SCM and ECC system. The interface typically uses RFC and qRFC. And it is working both ways.

Setup for the CIF specific RFC’s and qRFC’s the monitoring: