Alerting on Critical Metrics Turning Grey…

It is essential to activate alerting on critical metrics turning grey in order to avoid missing critical issue not getting detected by Focused Run.

Since SAP Focused Run 3.0 FP2 , a new metric has been added to the self monitoring template in System Monitoring, the Grey Metrics metric measure what percentage of critical metrics in Grey.

This metric by default uses threshold 30% for Yellow and 70% for Red rating. You can change this threshold to show red if value crosses more than 1% so that if there are any critical metric that is in grey then alert is raised.

Note: This metric considers only those metrics which are marked as critical in Self Monitoring app. The percentage is calculated based on how many metrics out of the metrics designated as critical metrics in Self Monitoring app are in Grey.

To designate a metric as critical metric navigate to Self Monitoring App in Focused Run launchpad –> Infrastructure Administration.

In the Self Monitoring app navigate to MAI Data Quality.

In the Overview screen select the Managed System type to go to its details screen.

In the Details page it shows list of systems with their critical metrics that are in grey. To modify the list of designated critical metrics click on the chnage button.

In the new popup use the text search button to enter the text of the metric you want to add to the list.

Finally click on the “+” button and then click on close to save the added metric in the critical metric list.

Now the added metric will be considered as critical metric while calculating % of Grey Metrics.

Self monitoring…

When using Focused Run you monitor systems. But how about the health and stability of the monitoring tool itself? Here is where self monitoring plays an important role.

Questions that will be answered are:

  • What to check in self monitoring?
  • How much metrics are collected and stored in my Focused Run installation?

Self monitoring

Self monitoring can be started with the Self Monitoring FIORI tile:

If you click the tile the overview page comes:

The interesting part is unfortunately hidden in the below screen (you need to scroll), which is the CPU utilisation.

The other interesting part is the amount of data collected and stored. This is not so interesting for yourself, but more interesting for your manager to show how much data HANA can handle, or to show how much work is really automated.

Simple diagnostics agent

On the top left icons, click on the Simple DA agent button to get the agent overview screen:

Important here:

  • Check that all agents are up
  • Check that all agent versions are not too old

Monitoring and Alerting Infrastructure

The next option is to check the MAI (monitoring and alerting infrastructure) data collection:

Important here is to fix the systems in error.

Wiley Introscope

The Wiley option will show if your Wiley Introscope connected to Focused Run is ok. Wiley is used for special use cases like JAVA and Business Objects products.

Managed system overview

The managed system overview gives the overview of the diverse systems and application status:

Any red or yellow item can mean a setup issue. But it can also be because of missing authorizations and privileges of the Focused Run technical user in the connected managed system.

Central component monitoring

The central component monitoring shows the overview of the central components: